Quality Analyst (Double Day Shift – Full Time)

Quality Analyst (Double Day Shift – Full Time)

Your Manager: Quality Team Manager

Team: Manufacturing, Quality

Location: Kilmalid, Dumbarton

Be part of something big

We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes as well Jacob’s Creek, Brancott Estate and Campo Viejo wines.

Here in the UK

In the UK, Pernod Ricard is made up of 4 businesses:

• Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
• Pernod Ricard UK, which markets, sells and distributes our products in the UK market
• Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.
• The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London.

We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.

Your new team

This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.

The scope of Operations stretches from Procurement through conversion (distillation and maturation) and manufacturing (or bottling) to all the downstream Supply Chain activities until the final product is delivered.  In addition, Operations play a very active role in Innovation, Talent Development and Operational Risk Management.

The Product Quality team provide comprehensive quality support to the complete manufacturing process including Bottling Operations, Spirit Supply, Supplier Liaison, Co-packer Operations and Warehouse / Finished Goods Audits.  They are part of the wider Quality team within our Manufacturing function who support the business with Product Quality, Quality Systems and Improvement, Supplier Quality and Technical Training alongside Regulatory & Food Safety.

Your unique contribution

The Quality Analyst will work alongside the bottling operations team within their designated production factory ensuring specific quality standards are met.

This role requires a flexible approach across shift patterns across the site in order to meet business needs.

You will have five main areas of responsibility:

• Quality Support & Improvement – to provide comprehensive support to the Manufacturing team, working proactively with Bottling, Vatting and Engineering Teams to resolve quality issues.  Review performance data and attend meetings, providing data and reports from problem solving and trend analysis.  You will lead improvement initiatives and problem-solving investigations to successful conclusion, sharing good practice with colleagues.
• Product Quality – to ensure appropriate frequency and effectiveness of end of line / bottling line quality checks, ensuring they are recorded on relevant systems.  You will monitor capacity checks and ensure all warning & action limits are communicated to Bottling team.  You will also ensure all spirit analytical and organoleptic checks comply and work with Vatting and Blending teams to resolve issues.
• Material Quality – to evaluate dry goods components and assess as per our Quality model.  You will manage the Material Inspection Return process to ensure that sub-standard dry goods are quarantined and rejected from site and liaise with suppliers to ensure Corrective and Preventative Actions are rigorously followed through and costs are recovered where appropriate.
• New Product Trials – to effectively support line trials (led by either NPD or Packaging Engineering) and where required attend trial meetings.  You will assist in developing new product tests and ensure appropriate action is taken to close out trial hold records.
• Compliance & Audits – to carry out line / hall audits to ensure compliance to standards and action any non-conformances and conduct warehouse audits in a timely manner as required by company standards.

Who you’ll be working with

Internally, you will collaborate with the wider Quality team as well as other areas of Manufacturing, including Continuous Improvement, Supply Chain, Bottling, Engineering, Health and Safety and New Product Development as well as other functions such as Finance.

Externally, you will collaborate with contractors, suppliers, and vendors to ensure delivery of services to the highest standard.

Your blend of talent

This position could be right for you if you:

• Can demonstrate a technical knowledge of packaging materials and their manufacturing processes & performance levels.
• Are passionate about quality and effectively applying Quality principles.
• Have a pragmatic and insightful approach to problem solving and a commitment to continuous improvement.
• Have good written, verbal, numeric and IT skills.

Our mix of benefits

For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme.

Our lifestyle benefits include 25 days’ annual holiday (increasing with length of service up to 27) plus public holidays, your employee pension, share incentive plan, share ownership plan, life assurance and more!

You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop, our reward & recognition scheme and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.

We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.

We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

Responsible drinking

As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.

In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.

Closing Date for Applications:

13th December 2024