NPI Quality Manager
Posted 16th September 2024 by
The Glenmorangie Company
As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland’s most acclaimed single malt whiskies; Glenmorangie and Ardbeg. We are seeking a standout contributor for our Quality team to play a critical role in bridging New Product Development, Marketing, Engineering, and Operations as the key quality liaison. Your objective will be to ensure smooth collaboration and forward-thinking communication to maintain project moment and a 'right first time' approach.
Key Responsibilities:
- Projects:
- Be point of contact for the Quality function, directly with NPD and Marketing/Brand, in all projects pertaining to dry goods and finished product.
- Implement a system that gives excellent overall visibility within the quality department to enable anticipation of resource needs.
- Attend product committees to gain insight into upcoming projects and where you can impact them positively.
- Drive the development of AQL standards, particularly in relation to Prestige/Luxury products at earliest opportunity.
- Own, plan and attend first production of complex dry goods to ensure adherence to agreed standards and provide troubleshooting expertise to the supplier.
- Non-Conformances:
- Coordinate and drive internal actions of the quality department when relating to non-conforming product (dry goods) in conjunction with the Non-Conformance Manager (ie. Production Quality Specialist, Pack Tech etc) and Dry Goods Inspection.
- Support non-conformance activities relating to other functions to ensure effective and efficient resolution.
- Ensure all data is present for quality actions to be suitably and efficiently dealt with.
- Operational Support:
- Lead/guide ongoing line trials and testing (in conjunction with the Packaging Technologists).
- Promote good practices in quality and food safety, ensuring that our finished product (and raw materials) remain safe and compliant.
- Partner with engineering to ensure that they are aware of technical limitations of material being used and the minimum standards that are deemed acceptable by the business.
- Continuous Improvement (CI)
- Assist and actively participate in the continuing CI journey currently undertaken by The Glenmorangie Company and provide advice/support in your areas of expertise.
- Team Management
- To build and manage, in conjunction with the Quality & Product Compliance Manager, a high performing team of Packaging Technologists who will be responsible for implementation of new core products into production and all requisite testing and trialling required.
Key Skills:
Professional/Technical Experience:
- Expertise in packaging materials, (relevant degree or industrial experience).
- Experience working with dry goods component suppliers.
- Proven project management qualification or demonstrable experience.
- Commercially aware (Business experience).
- Negotiation skills.
Key Competencies (soft skills):
- Strong communicator, good organisational skills, and the ability to work across functions and cultures.
- Leadership and Team Management.
- Analytical (understands technical aspects/fine detail).
- Problem solving skills.
- Team Player with a collaborative mindset.
- Influential.