Logistics Administrator - Fixed-Term Contract

Logistics Administrator (Market Service Owner)

Glasgow, Scotland  

12 month Fixed Term Contract

Closing Date: 29/04/2025

Join our Supply Chain team.

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.

About the role 

Reporting to the Logistics Team Leader, you will operate effectively in a highly process led environment and will be responsible for developing and maintaining outstanding relationships with key market contacts and service providers thus ensuring an excellent understanding and delivery of the market’s requirements.

At the core of the role the Market Service Owner (MSO) is there to ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. They prepare and collate export documentation relating to orders in line with market requirements and work directly with logistics carriers to ship Diageo’s product globally. They must be agile to meet the pressing and often time dependent demands of the market. The MSO also plays a key role in monitoring and triggering billing which is crucial in Diageo meeting hitting revenue recognition.

You will demonstrate a good understanding of your markets’ unique requirements and products and will be capable of resolving all export issues.

You’ll manage all freight processes to ensure appropriate services are selected at optimum cost. Identify special pre-shipment requirements. You will be also responsible for PO creation and investigation, billing and freight quoting.

MSOs also play a critical role in supporting the businesses drive for digital change. Supporting new system digital deployments transforming our supply chain.

What you’ll bring 

To be successful in role you will have experience working in a logistics or customer service environment. Knowledge of freight documentation and terminology is beneficial but not essential.

In addition:

• You will be solutions orientated and have dedication to overcome obstacles to get results.
• You’ll have excellent communication skills and will be able to build relationships with customers across global markets, production sites and third-party freight service suppliers.
• Working knowledge of SAP would be an advantage as well as general skills such as Word and Excel.
• You will have a one team attitude and enjoy collaborative working with the wider business and team to ensure end results are achieved in line with business objectives.

Working with us

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.