Visitor Centre Guide
Posted 23rd October 2024 by
Brown-Forman
£
Glendronach (Huntly)
Full-time
22nd November 2024
This is an annualised hours contract based on an average of 35 hours per week. Reporting to the Homeplace Supervisor, the Visitor Centre Team Member will host brand experiences including tours of the distillery and tastings, delivering information confidently to guests of the homeplace. As part of a small team must be willing to take on a number of tasks and duties including working in each area of the visitor centre including the tasting bar and retail. Communication and Team work are required to succeed in this role.
You'll be responsible for:
- Welcoming guests to Glendronach in a friendly and professional manner.
- Hosting tours of the production areas and warehousing.
- Confidently present whisky tastings.
- Promote the sale of our products to guests including whisky and branded items.
- Prepare and serve drinks including cocktails, coffee and soft drinks behind the bar.
- Ensure compliance with daily checks and requirements
- Ensures uniform application and consistency of Company policies and procedures and develops good employee relations.
- Ensure the Homeplace is kept clean, tidy and free from hazards at all times.
- Drive safety initiatives. Ensure that safe working conditions exist and that all programs and policies are effectively implemented and practiced.
- Ensure compliance with BF quality policies, standards, and systems.
- May be required to represent the brand at events off property.
About the SWA
Contact
The Scotch Whisky Association
Edinburgh HQ:
Quartermile Two, 2 Lister Square, Edinburgh EH3 9GL
Quartermile Two, 2 Lister Square, Edinburgh EH3 9GL
E: info@swa.org.uk | T: (+44) 131 222 9200