NPI Quality Manager

Key Responsibilities:

• Projects:
  • Be point of contact for the Quality function, directly with NPD and Marketing/Brand, in all projects pertaining to dry goods and finished product.
  • Implement a system that gives excellent overall visibility within the quality department to enable anticipation of resource needs.
  • Attend product committees to gain insight into upcoming projects and where you can impact them positively.
  • Drive the development of AQL standards, particularly in relation to Prestige/Luxury products at earliest opportunity.
  • Own, plan and attend first production of complex dry goods to ensure adherence to agreed standards and provide troubleshooting expertise to the supplier.
• Non-Conformances:
  • Coordinate and drive internal actions of the quality department when relating to non-conforming product (dry goods) in conjunction with the Non-Conformance Manager (ie. Production Quality Specialist, Pack Tech etc) and Dry Goods Inspection.
  • Support non-conformance activities relating to other functions to ensure effective and efficient resolution.
  • Ensure all data is present for quality actions to be suitably and efficiently dealt with.
• Operational Support:
  • Lead/guide ongoing line trials and testing (in conjunction with the Packaging Technologists).
  • Promote good practices in quality and food safety, ensuring that our finished product (and raw materials) remain safe and compliant.
  • Partner with engineering to ensure that they are aware of technical limitations of material being used and the minimum standards that are deemed acceptable by the business.
• Continuous Improvement (CI)
  • Assist and actively participate in the continuing CI journey currently undertaken by The Glenmorangie Company and provide advice/support in your areas of expertise.
• Team Management
  • To build and manage, in conjunction with the Quality & Product Compliance Manager, a high performing team of Packaging Technologists who will be responsible for implementation of new core products into production and all requisite testing and trialling required.

Key Skills:

Professional/Technical Experience:

• Expertise in packaging materials, (relevant degree or industrial experience).
• Experience working with dry goods component suppliers.
• Proven project management qualification or demonstrable experience.
• Commercially aware (Business experience).
• Negotiation skills.

Key Competencies (soft skills):

• Strong communicator, good organisational skills, and the ability to work across functions and cultures.
• Leadership and Team Management.
• Analytical (understands technical aspects/fine detail).
• Problem solving skills.
• Team Player with a collaborative mindset.
• Influential.